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Regardless of whether it is a sales, service or information channel – isolated solutions are often used, which lead to an inefficient coexistence of different IT systems.
The omnichannel hub.
The use of SAP CAR (Customer Activity Repository) enables retailers to map a range of modern omnichannel and retail processes with just one system. These include real-time inventory information, delivery time and shipping optimization, AI-supported forecasting, high-performance sales data processing and optimized goods distribution and replenishment. The system can be used fully integrated in an SAP landscape with ready-made interfaces to S/4HANA, SAP Cloud Analytics and POS systems such as SAP by GK.
An omnichannel strategy poses major challenges, especially for IT architecture.
We support you in the implementation and help you to build a future-proof IT landscape.
The e-commerce sector is now connected to a wide range of systems. We support you in choosing the most suitable services and providers. In order to ensure an effective process flow, the individual system modules must be coordinated with one another.
We work with you to define the technical and procedural requirements based on existing structures, business processes and objectives in order to overcome challenges and optimize your internal processes.